Exciting new series on “Voice, Body and Movement for Lawyers – How to connect with the jury and find Justice Through Dramatic Technique!”
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In this content-rich program, we will look at ways to give effective feedback using the SBI (Situation-Behavior-Impact) method. We will discuss ways to reduce defensiveness and maximize the utility of effective feedback.
Specifically, we will cover:
• How do create an environment where feedback is best received
• Active listening
• Brain science about giving feedback and conducting difficult conversations
• When to give feedback, both positive and constructive
• How to give effective feedback using the SBI method
• Tips for giving and receiving feedback
• How creating a culture of feedback dramatically improves team performance
• How feedback is critical for engaging and retaining talent
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