In this content-rich program, we will look at ways to give effective feedback using the SBI (Situation-Behavior-Impact) method. We will discuss ways to reduce defensiveness and maximize the utility of effective feedback.
Specifically, we will cover:
• How do create an environment where feedback is best received
• Active listening
• Brain science about giving feedback and conducting difficult conversations
• When to give feedback, both positive and constructive
• How to give effective feedback using the SBI method
• Tips for giving and receiving feedback
• How creating a culture of feedback dramatically improves team performance
• How feedback is critical for engaging and retaining talent
This course on trade secrets litigation provides real-world best practices through all key stages of...
The Twelfth Juror: Lessons on Jury Selection from a Trial Lawyer’s Novel and a Trial Consultan...
Abrasive or burned out? Overworked or uncivil? Zealous advocate or bully? The legal profession is c...
This course examines the latest legal and compliance developments in the artificial intelligence (AI...
Perfectionism is often rewarded in the legal profession. It drives attention to detail, thorough pre...
This program provides a practical roadmap to mastering every stage of the discovery process in civil...
Objections are among the most powerful — and most misunderstood — tools in a trial lawye...
The Aftermath of Scams and Cybercrime: A Practical Guide to Response and Recovery examines the immed...
Modern mediation increasingly brings together parties, counsel, and neutrals across a broad range of...
Lawyers lose hundreds of billable and operational hours every year to poorly managed meetings. Unfoc...