As an attorney, you negotiate every day with opposing counsel, your own clients, and others at your firm. In addition to being high-stakes and consequential to all of the parties, these negotiations can get quite emotional, as either side can trigger the other’s emotions. Your own anxieties can prevent you from using your skills effectively, and emotional reactions of anger, fear, or excitement can goad you into making unfortunate decisions. Similarly, the way in which you behave and communicate with the other party and evoke negative or hostile responses from them, leading to impasse, damaged relationships, or escalation. This session examines emotional pitfalls in negotiation and provides strategies and skills to manage them.
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Part II builds on the foundation established in Part I by examining how classical rhetorical styles ...
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