Whether you serve as in-house counsel, in human resources, or as a supervisor tasked with fact-finding, conducting an internal investigation can be a daunting task. Collecting and analyzing documentation is difficult enough, but it is often the human factor that remains most challenging.
Witnesses may change their story, claim to forget, or simply attempt to make themselves unavailable for questioning. They may be ornery, combative, overly shy, or disinterested in your line of questioning. Relying on widespread tactics first developed by psychologists and commonly used in the law enforcement context, direct elicitation is designed to break through communication barriers to obtain critical, truthful information from a witness.
In this program, you will:
Effective elicitation is crucial for successful internal investigations. This program will benefit all employers who want to improve their witness interviews and feel confident that they have obtained truthful and actionable information.