Exciting new series on “Voice, Body and Movement for Lawyers – How to connect with the jury and find Justice Through Dramatic Technique!”
Click here to find out moreStudies show that when partners, associates and support staff feel included, accepted, valued and safe, their performance can drive unprecedented productivity that exceeds even best-case expectations. David Rock's writing on leadership suggests focus and action by managing partners to bolster how firm employees feel in five areas: status, certainty, autonomy, relatedness and fairness—dubbed the SCARF model. What specifically can law-firm leaders do to create systems and processes that address human needs concerning these five workplace qualities? Susan Letterman White answers the question, drawing on her extensive research and experience as an author and consultant in helping lawyers leverage behavioral psychology to improve individual performance and firm productivity, and on her own experiences as the former managing partner of a law firm.
