Direct Elicitation in Internal Investigations

Active

Program Number

3301

Program Date

2023-01-12

CLE Credits

Whether you serve as in-house counsel, in human resources, or as a supervisor tasked with fact-finding, conducting an internal investigation can be a daunting task. Collecting and analyzing documentation is difficult enough, but it is often the human factor that remains most challenging.

Witnesses may change their story, claim to forget, or simply attempt to make themselves unavailable for questioning. They may be ornery, combative, overly shy, or disinterested in your line of questioning. Relying on widespread tactics first developed by psychologists and commonly used in the law enforcement context, direct elicitation is designed to break through communication barriers to obtain critical, truthful information from a witness.

In this program, you will:

Discover what elicitation is and the psychological underpinnings to why it works.
Learn how best to structure an interview to obtain maximal information.
Gain an understanding of various elicitation strategies and how to best deploy them.
Determine who is best situated to use elicitation in your investigations.

Effective elicitation is crucial for successful internal investigations. This program will benefit all employers who want to improve their witness interviews and feel confident that they have obtained truthful and actionable information.